How long will shipping take?
Shipping time will vary depending on buyer’s location and the delivery times below are provided for reference and cannot be guaranteed. Packages can sometimes take longer to be delivered, especially during busy Holiday seasons.
For special Xpress services for all locations please contact us at [email protected] and we will let you know the additional cost.
Prints generally ship within 7 business days of your completed order. See below for estimated delivery times once the print leaves our shipping facility.
|Delivery Destination||Delivered time (estimated) *|
|Madrid||1-2 business days|
|Rest of Spain||2-3 business days|
|International Xpress post **||8-10 business days|
|International all other countries||2-4 weekes|
|*||Please add an additional 1-2 days for delivery to rural areas|
|**||Available only to the following countries: Argentina, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Brazil, Cayman Islands, Chile, China, Curaçao, Cyprus, Czech Republic, Denmark, Dutch Caribbean, El Salvador, Ethiopia, Finland, France, Germany, Greece, Grenada, Guyana, Hong Kong, Hungary, Iceland Ireland, Israel, Italy, Japan, Kenya, South Koreau, Luxembourg, Malaysia, Morocco, Netherland, New Zealand, Norway, Philippines, Poland, Portugal, Saint Lucia, Singapore, Spain, St Kitts & Nevis, Sweden, Switzerland, Syria, Taiwan, United Kingdom|
How much will shipping cost?
We offer free shipping to Spain on all our artworks. For International orders, shipping is actually at a flat rate of 75$.
How is the print packaged for shipping?
We pack our art with extra care to prevent against damages, and all packages are labeled with special handling instructions.
Why does the amount I’m charged for shipping higher than the postage paid on my package?
Our shipping cost includes both shipping and art handling. This includes the cost of packing materials and the time we spent processing the print order, packing and shipping each print.
Will I have to pay duties and taxes?
YES. Buyers are responsible for all custom fees or receiving fees incurred. The government of the country where your order is delivered determines custom fees.
How can I track my shipments?
Each shipment is associated with a tracking # which you will receive by email. You can then connect onto either canadapost.com or fedex.com (for international large-format prints) from where you can follow the onscreen instructions in the Track tab.
Do you ship internationally?
Yes. We are happy to ship prints to almost every destination in the world.
Is my package insured?
All prints are fully insured during transit to cover damage, loss or non-delivery.
Do I receive a notification when I have confirmed my purchase?
Yes, you will receive an invoice via email that will include an order #. Once your print has shipped, you will receive another email confirmed that your order has shipped.