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FAQ2018-07-03T21:54:55+00:00

Glossary

What is a print?

A print is a method of image-making that allows a Photograph to be created more than once.

What is an Unfading?

An Unfading is…

What is a limited edition?

A limited edition is produced in a set limited quantity. Each piece in the edition is identical and is considered an original. Limited edition photographs are generally more valuable because of the limited number available. Once a photograph is sold out, it will not be released again in that particular size.

What is an Unique Piece of a Limited Serie?

Soon…

What is a Gift Certificate?

Contact us if you’d like to purchase a gift certificate for a family member or friend.

What is a Certificate of Authenticity (COA)?

A Certificate of Authenticity is a 4.5 x 6.5 inch card with The Print Atelier logo that’s signed by the Photographer. A COA accompanies each print and includes the Photographer’s name, artwork title, size, edition number, date of printing and paper type.

Handling your print

How do I care for my print?

When handling your print, use the white art-handling cotton gloves we have provided with your print. If you will not be framing your print right away, it can be stored flat in a drawer in its original packaging. If you received your print in a tube, unroll the print and weigh it down flat with books or a flat weight. Most importantly, keep your print away from direct sun, humidity and heat. The Certificate of Authenticity can be kept with your print or preserved separately.

Artists

Who retains copyright on the Mapampundi Factory’s photographs?

The Photographer retains all copyright to the photograph i.e. the rights to produce, reproduce, present at a public exhibition, communicate the work to the public by telecommunication, and adapt the photograph.

How do the Photographers profit from sales?

We split the profit from the print 50/50 with the Photographers.

Can I use The Mapamundi Factory photographs in advertisements, websites, books, film or tv?

For any other usage other than decorative or art collecting please email inquires to [email protected] or call (+34).636.394.028 We will put you in direct contact with the Photographer who will handle licensing arrangements.

Sales

Where can I purchase Mapamundi’s photographs?

The Mapamundi’s prints are available at our online gallery mapamundi.com

Am I obliged to create an account in order to purchase from Mapamundi?

No. Creating an account simply makes your checkout process smoother. You may make a purchase as a guest.

Is there any advantage when creating an account on Mapamundi?

The advantage is a quicker checkout as you won’t have to re-enter your contact information on subsequent orders.

I made a mistake when I submitted my order; how can I correct it?

Please email us at [email protected] so we can modify your order or account information.

How do I purchase a Gift Certificate on Mapamundi?

You can purchase a gift certificate by sending us an email.

How do I place my order?

First browse Photographers, click on the image you wish to purchase and you will see several size options. To place an order for a print, simply click the “buy” button at the right of the piece and follow the onscreen directions.

What forms of payment do you accept?

We accept payment by Paypal and Stripe, which allows payments with major credit cards or directly from your paypal account.

How can I see my remaining balance on my Gift Certificate?

Coming soon

Framing

Does The Print Atelier provide framing services?

At this moment we don’t offer framing. In selling unframed prints, we can ensure fast delivery and low shipping costs.